How Brands Need to Rethink Their Agency Model: Adapting to a New Marketing Era

Published 16th Sep 2023 by Lively Worldwide

Marketing is witnessing profound changes, influenced by technological progress and evolving consumer preferences. As traditional advertising avenues evolve, they're making room for richer, more interactive experiences that resonate deeply with audiences. This transformation isn't merely a byproduct of the pandemic; it's also propelled by the growing ubiquity of interactive platforms. In this episode, Mike White, CEO of Lively, and Nic Hill, Co-Founder & Head of Interactive at Sawhorse Productions, delve into the strategies and insights necessary for brands to thrive in this changing landscape.


Navigating the Shift in Media Consumption

Technology has revolutionized the way we consume media, transforming it from a one-way communication to a dynamic, interactive experience. Nic highlights “You can have everything at the touch of your hand on your phone and interactive gaming and UGC platforms are just so accessible and it's so easy for people to build and share and interact.”. This accessibility has opened up opportunities for brands and agencies to create immersive campaigns that allow audiences to actively engage with their message. By embracing this shift, businesses can tap into the power of interactivity and create experiences that resonate with consumers on a deeper level.



Meeting Changing Consumer Preferences


The rise of immersive experiences also stems from the changing habits and preferences of consumers. Immersive experiences offer a more engaging and personalized approach, providing consumers with a sense of community and involvement. Nic emphasizes, "Brands should be looking at this as an always-on, persistent opportunity to engage those fans and those users to tap into that Gen Z and Gen A audience." By leveraging digital ownership and utility, brands can create meaningful connections and offer exclusive benefits, fostering ongoing engagement and loyalty. Mike explains, "The audiences aren't looking for just a quick fix, something to pop into for one experience and then walk away."

Embracing Technological Advancements

As the marketing landscape continues to evolve, it is crucial for businesses to adapt and embrace immersive experiences to remain relevant. Mike agrees that "traditional advertising methods are still an important part of the mix. But technology now is allowing us to do so much more." By integrating technology, whether it's Web3, Crypto, Blockchain, or NFT, businesses can create impactful campaigns that break through the noise and leave a lasting impression. According to Nic, the key is to "track technology, listen to it, try to really understand it, ask the questions. And then, as creative brands, figure out how to leverage it to reach people. And a lot of it is test and learn." By embracing this shift, businesses can position themselves as innovators and unlock new possibilities for brand storytelling and consumer engagement.


The marketing landscape is undergoing a profound transformation, driven by advancements in technology and changing consumer preferences. As technology continues to advance, the integration of physical and digital realms will become increasingly crucial, offering limitless possibilities for brand storytelling and consumer engagement. It is up to businesses to embrace these changes, adapt their strategies, and seize the opportunities presented by blending technology and creativity to create immersive experiences.


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